Rental F.A.Q's




Searching on our website for properties for rent in Gran Canaria

All of our properties are online! Once you have the search results you will see at the bottom right hand corner of the 2 photos the availability dates and the minimum letting period.

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Sending us an email

When you send us an e-mail please specify any specific questions or requirements you have if you cannot find the answer on the property details page. If you are interested in various properties please specify the reference numbers according to your priority, from highest to lowest.

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To reserve a property

We will send you a reservation document which will include the main conditions (letting period, monthly rent, deposit, water & electricity,...). You then need to sign each page of the document and send a copy back to us together with the transfer receipt from your bank after making the reservation payment (details in the reservation document). The reservation document is in English or/and Spanish.

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Arrival date

Please let us know your date and time of arrival. Please try to arrive on working days and office hours, if not the agent might charge an extra fee of 40 Euros. The agent will agree with you the meeting point (one of our offices or directly in the property).

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The letting contract

Once you arrive you have to sign the letting contract. The letting contract is in Spanish and English and is to be signed by the landlord and the tenant. The properties we rent belong to private owners who engage us, Cardenas Real Estate, to promote them for renting. The contract is between the landlord and the tenant.

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Monthly rental payment

The first months´ rent is to be paid in cash or by credit card (if you arrive in working days and office hours) or if you prefer, you can transfer it together with the reservation amount or a week or two before your arrival. The following rents are then paid into the bank account of the landlord (you can either make a periodic bank transfer or pay it each month into the bank account at a local branch). The bank account details are stated in the contract.

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Deposit

The deposit is equivalent to 1 month´s rent and in almost all cases is held in an account by Cárdenas. Once the letting period is finished the landlord checks the property and if it is in the same state as when it was delivered he will authorize us to transfer the deposit back to the tenant. If the monthly rent does not include utility bills or are included up to a limit it may take approx. 1 month to transfer the leftover deposit as the landlord needs to receive the corresponding receipts from the corresponding companies.

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Agency Fees

When renting on a long term basis (95% of our rentals are long term) you will also be asked to transfer the equivalent of 1 month’s rent as real estate agency fees + 7% VAT.

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Utility bills

This varies and on the property detail page you will see which case corresponds to each property. Some properties include water and electricity costs in the monthly rent, others up to a certain monthly limit, or as separate costs not included. If included up to a limit and you pass this limit, or not included you would have to transfer the amount to the owners account once the bills have been passed on to you by either us or the owner.

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Insurance

Property insurance taken out by the landlord does not normally cover furniture or the tenant’s personal belongings.

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Equipment

All of the properties are furnished and equipped with a washing machine and basic equipment including bed linen, towels and cooking equipment. A TV is provided but unless otherwise stated only Spanish channels can be watched. There are several companies that can provide foreign channels but hiring these services along with any extra payments and equipment costs are to be met by the tenant.

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Pets

If you have a pet please specify this in your e-mail as a large majority of owners or property complexes do not allow pets.

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Internet

If the property does not offer internet the cost of the installation and the monthly payment is the tenant’s responsibility. There are several possibilities offered by various companies (by cable, 4G or aerial) and the best option will depend on factors such as the location, the duration of your stay and your need to have a connection not only from your home but also on-the-go. Prices normally range from 30 to 60 €/month depending on the mentioned factors.

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Tel: + 34 928 150 650 - info@cardenas-grancanaria.com - www.cardenas-grancanaria.com

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This information is subject to changes, it is therefore no binding document. Cárdenas Real Estate accepts no liability for its accuracy or any omissions. All rights reserved, any reproduction of the contents is forbidden. Taxes and legal fees not included in the price. Cárdenas Real Estate, La Lajilla 2, 35120 Arguineguín, Gran Canaria. Offices in Arguineguín, Puerto Rico, Puerto de Mogán & Maspalomas.
*Bellevue Best Propery Agent 2006 - 2012*

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