YOUR SAFE DATA

Information in compliance with the Personal Data Protection Regulations

In Europe and in Spain there are rules about data protection meant to protect your personal data, and we are obliged to comply with them.

It is therefore very important for us that you fully understand what we are going to do with the personal data that we require from you.

Thus we will be transparent and give you the control of your data, using a simple language and clear options allowing you to decide what we are going to do with your personal data.

Please, if you still have any doubt after reading this information, do not hesitate to ask us.

Thank you very much for your cooperation.

Who are we?
- Our business name: CARDENAS Y CHAGRIN, S.L.
- Our CIF / NIF: B35102854
- Our main business activity: Real Estate promotion.
- Our address: C/ LA LAJILLA, Nº5BAJO, CP 35120, MOGAN (Las Palmas)
- Our contact telephone number: +34.928.15.06.50
- Our contact e-mail address: info@cardenas-grancanaria.com
- Our webpage: www.cardenas-grancanaria.com
For your assurance and security, we inform you that our organization is duly registered in the following public Register of Companies:

We are at your disposal; do not hesitate to contact us.
What will we use your data for?

In a general way, your personal data will be used so that we are able to get in touch with you and provide our services to you.

They can also be used for other actions, such as sending you advertising and promoting our activities.

Why do we need to use your data?

Your personal data will be used in order for us to connect with you and provide you with our services. For that purpose, we put at your disposal a series of boxes, which will enable you to decide in a clear and simple way concerning the use of your personal information.

Who will have knowledge of the information we require from you?

In a general way, only the staff of our organization that is duly authorised will have knowledge of the information we have asked from you.

In addition such organizations as require having access to the same in order for us to provide our services to you may have knowledge of the same. Thus for instance, our bank will know your data if the payment of our services is effected by card or by bank remittance.

Your data will be known further by such public or private organizations that we are obliged in compliance of some legal provision to provide with your personal data. By way of example, the Tax Law imposes the obligation of disclosing economic transactions exceeding a certain amount to the Tax Authority.

If apart from the above cases we should need to disclose your personal data to other organizations, we will ask beforehand for your consent by means of clear options that will enable you to decide in that matter.

In which way will we protect your data?

We will protect your data with effective security measures based on the risks that the use of your data involves.

For that purpose, our company has approved a Data Protection Policy, and controls and audits will be carried out annually to check that your personal data are safe at any time.

Will your data be sent by us to other countries?

There are in the world countries that are safe for your data and others that are less safe. The European Union for instance is a secure environment for your data. It is our policy not to send your personal data to any country that is not safe from the point of view of the protection of your data.

If in order to provide a service to you, it should happen to be absolutely necessary to send your data to a country that is less safe than Spain, we will always ask for your previous consent and take effective measures that reduce the risks of forwarding your personal information to another country.

How long will we keep your data for?

We will keep your data while our relationship lasts and as long as the laws oblige us to do so. Once the applicable legal terms come to an end, we shall eliminate them in a way both secure and respectful for the environment.

What are your rights in respect of data protection?

You may contact us at any time in order to find out what information we have concerning you, to rectify it if it was not correct and to eliminate it once our relationship comes to an end, whenever it is legally possible.

You also have the right to request the transfer of your information to another organization. That right is called “portability” and it may be useful in certain circumstances.

In order to request any of those rights, you must send a written application to our address, together with a photocopy of your identity document, so that we can identify you.

At our offices, we have special forms to exercise the said rights, and we will gladly help you to fill them in.

To find out more about your data protection rights, you may consult the webpage of the Spanish Data Protection Agency (www.agpd.es).

Can you withdraw your consent if you change your mind later on?

You may withdraw your consent if you change your mind about the use of your data at any time.

Thus for instance, if you were once interested in receiving advertising of our products or services, but do not wish to receive advertising any longer, you can let us know using the form available at our offices to make objection to the data processing.

If you think that your rights have been ignored, where can you make a complaint?

If you believe that your rights have been disregarded by our organization, you may lodge a complaint with the Spanish Data Protection Agency, through any of the following channels:

Electronic Headquarters: www.agpd.es
Postal address:
Agencia Española de Protección de Datos
C/ Jorge Juan, 6
28001-Madrid
By telephone:
Telf. 901 100 099
Telf. 91 266 35 17

Lodging a claim with the Spanish Data Protection Agency does not involve any cost and does not require the assistance of a lawyer or solicitor.

Will we develop profiles about you?

Our policy is not to develop profiles about the users of our services.
However, there may be situations in which, for the purpose of providing our services commercial or of another kind we need to develop profiles of information about you. An example could be the use of your purchase or service history to be able to offer you products or services adapted to your tastes or needs.
In such a case we will apply effective security measures that protect your information at all times from unauthorized persons that might intend to use it for their own benefit.

Will we using your data for other purposes?

Our policy is not to use your data for other purposes than those we have explained to you. If, however, we need to use your data for different activities, we will always request your permission in advance through clear options that will allow you to decide about it.