02 Mar 2023

The Future Of The Gran Canaria Real Estate Market Is About You, The Client

Published in Buyer tips, Seller tips, Living in Gran Canaria

At Cárdenas Real Estate we constantly ask ourselves how we can best serve our clients. Recently we have focused on the future of the real estate industry in Gran Canaria.

Real estate has changed and evolved during the 43 years that Cárdenas has been open. When we first opened computers were a novelty, then we started to use them for accounting and for storing records, but almost all marketing was still done on paper.

After the internet began to become popular, we were one of the first Gran Canaria estate agencies to have its own website. Today we are active on property portals all over Europe, have one of the island’s most visited property websites, create video tours and 3D property plans using lasers, and use digital contracts all the time.

The technology is changing but what hasn’t changed is our commitment to offering the best possible customer service.

At Cárdenas Real Estate, we know that customer service and local knowledge is the heart of our business. Our success and reputation have been built upon our commitment to providing the best possible service to our clients.

We understand that buying or selling a home is a significant and emotional process, and we take pride in being there to support and guide our clients through every step of the way.

A property valuation still requires a visit to the property by an experienced agent, as do negotiations about price, problem solving, and answers to questions.

While technology can be a valuable tool, it is not the purpose of our business. We use technology to aid and enhance our customer service, not as a substitute for it. We understand that no matter how sophisticated the technology, it will never replace the personal touch and expertise that our experienced agents bring to the table.

Our track record speaks for itself. We have been using technology for many years to improve customer service and satisfaction.

At Cárdenas Real Estate, we will continue to offer the best quality customer service possible, just as we always have. We will use any technology that helps us to achieve this, but we will never forget that customer service is the heart of our business.

Our clients are our top priority, and we will always go above and beyond to ensure that they receive the service they deserve.

In conclusion, while technology and social media may be changing the real estate industry, the importance of customer service will never change.

At Cárdenas Real Estate, we are proud of our commitment to providing the best possible service to our clients and we will continue to do so for many years to come.

If you plan to buy or sell a south Gran Canaria property, you can call us to speak to one of our team of local property experts at any time, or pop into one of our offices for a chat.